Viglo's First Product Test

It's officially go time!

Artie Duncanson

6/29/20232 min read

A week ago Kendro released the first Viglo with the video chats, ChatGPT, and the chat box all functioning. (Hmmmm, I need to change the names of these things. Too much use of the word "chat" is going to cause confusion) But there were a couple of flaws that prevented me from considering Viglo completed [explain the problems]

I just tried the newest version of Viglo that Kendro released with a potential future Guide, and the core features functioned properly! The call quality was excellent, ChatGPT generated the lessons, and we were able to copy and paste the lessons in the chat box for both to see.

The call highlighted where we need to improve Viglo though, which is more about figuring out how to prepare the Guides to take calls. For example:

1.) What kind of protocols should Guides follow? Which mistakes from the student should have climbs prepared, and which ones should be ignored? (I always use the wrong genders with my words, but since that doesn't significantly affect people's ability to understand me, I don't want to correct it)

2.) ChatGPT created lessons that included translating sentences from English to Spanish. But if the Guide doesn't know any English, then these exercises are useless. Right now I only have one pre-made prompt, so last night's test Guide suggested that I prepare different prompts for different situations. And I think he's right. I'll have them for Guides who speak only Spanish, and for Guides who speak English and Spanish. Then I'll break those down into different categories, like vocab exercises, practicing conjugaciones, when you keep using one word when you should be using another, etc... But I don't want so many that the Guides get lost looking for the right one. And I guess that for now, I'll store the prompts in a public Google Docs file for anyone to access.

Talking about what Guides need to do to conduct quality calls made me realize that I'm just coming up with assumptions about what Guides need to do. But I haven't actually BEEN a Guide myself. I'm going to find some people who are learning English, and ask them to try Viglo. I'll be their English Guide, and I'll experience first hand what Guides need to do.

So far the release looks great, and after more tests over the next week, I should discover more areas that need improvement.

But I also need other Spanish students who are not familiar with Viglo to try it out. I want to see how they react to the product. But I'm not sure what I should do to get a hold of them.